Frequently Asked Questions
Do you take my insurance?
We take a wide variety of insurances. Please see our complete list to see if we accept yours.
Can I choose my therapist?
Yes! We welcome and encourage you to check out our therapist profiles to help you select the right one. However, schedule availability, insurance, and other factors may limit your options.
What type of therapy do you do?
Our different therapists do many different types of therapy, from individual, family, couples, children, CBT, EMDR, trauma-informed, equine therapy, and even sex therapy, among others. Check out our therapist profiles to help you select the right one.
Do you have groups/classes?
We do offer groups. Follow us on social media and look for the announcements to see which groups we are offering now.
Do you do assessments for the court?
Yes, but not every clinician can do this, and there is a charge.
Can you provide an ESA (Emotional Support Animal) letter?
Yes, but not every clinician can do this, and there is a charge. We require you to be seen for three sessions before we can assess and write an ESA letter.
Can you provide a letter supporting gender-affirming healthcare?
Yes, but not every clinician can do this, and there is a charge. We require you to be seen for three sessions before we can assess and write an letter.
Do you have animal-assisted therapy?
We have provide equine therapy through our Horses 2 Healing program.
Do you do in-home therapy?
Unfortunately, our clinicians will not travel to your home. However, we do offer telehealth as a great alternative.
Does my therapist do Telehealth sessions?
Most of our therapists do telehealth video sessions in addition to in-person sessions. Check out our therapist profiles to help you select the right one.
What are the fees?
Our fees are listed here.
How do I pay for my sessions/co-pay?
Co-pays will automatically be charged to your credit card on file as "Darcie Clark LPC, LLC." If you wish to pay cash you will need to do so with the receptionist before you are seen. If for whatever reason you have an outstanding balance, you can pay it here.
Can I drop off my child and then go get something to eat/leave?
Minor children cannot be left unattended. Any child under the age of 16 has to be accompanied by an adult at all times. Parents/guardians can go outside, sit in their car, etc after the session starts, but they have to be on the premises if needed for whatever reason or if the session ends early. If they are not here when the session ends then the child is considered unattended and will be charged a full session fee for childcare. If the child is unattended for an hour or more then we get children's services involved because they are considered abandoned. If this happens more than once they will not be allowed back.
Will I get a link to my Telehealth session?
No. The link to telehealth remains the same for every appointment and sessions can be accessed through the client portal.
Can I leave my children in the lobby while I attend my session?
Minor children cannot be left unattended by parents. If a child is brought to a parent's session, the session may be canceled.
How can I contact my therapist outside of session?
If this is an emergency, please call 988, the suicide and crisis lifeline. Otherwise, you can log into the client portal and send a secure message.
If I usually come in person can I still do a Telehealth session?
Yes, absolutely! We encourage our clients to switch to telehealth, over canceling appointments when appropriate. Switching to telehealth is also a great way to avoid the late cancellation/missed appointment fee. Unfortunately, you cannot switch your appointment from in-person to telehealth in our portal and will need to call our office to make that switch.